Privacy Policy

1) Who we are and how to contact us

The personal data controller is Micromatrixia (LLC). Our details:

• Address: 15-A Velyka Vasylkivska St, Kyiv, 01004, Ukraine
• Email: contact@micromatrixia.com
• Phone: +380 732 024 3557
• EDRPOU: 80655223
• Legal representative: Laura Anderson, Managing Director

2) Personal data we collect

Depending on how you interact with our website, we may collect:

• Contact details you provide in a lead/contact request (e.g., name, email, phone).
• Details you include in your message (if you send one).
• Technical data (e.g., IP address, browser type, pages viewed, approximate location derived from IP) when you visit the website.
• Cookie and similar data used for non-essential analytics/marketing only after required consent.

3) How we use personal data

We process personal data to:

• Respond to your inquiry and communicate with you about our services.
• Manage lead requests and, where applicable, prepare and provide remote services/contract-related interactions.
• Improve our website and ensure proper functioning.
• Operate cookies/marketing technologies only with your consent for non-essential processing.

4) Legal grounds for processing (Ukraine)

We process personal data in accordance with Ukrainian law, including:

• Law of Ukraine "On the Protection of Personal Data" № 2297-VI (lawful processing basis and transparency for personal data).
• If processing is tied to remote services/electronic interactions: Law of Ukraine "On Electronic Commerce" № 675-VIII.

Where we use cookies for tracking/marketing beyond strictly necessary technical operation, we treat consent/notice as required for non-essential processing and respect your choices.

• Law of Ukraine "On the Protection of Personal Data" № 2297-VI, and
• Law of Ukraine "On Electronic Communications" № 1089-IX (cookie/consent principles for non-essential processing).

5) Consent for cookies and tracking

We may use cookies and similar technologies. Non-essential cookies (including analytics/marketing) are used only after you provide consent through the cookie banner/preferences mechanism. You can change your preferences at any time via your browser settings and/or the cookie preferences available on the site.

For non-essential processing we rely on consent/notice in line with the requirements of "On the Protection of Personal Data" № 2297-VI and "On Electronic Communications" № 1089-IX.

6) Sharing and disclosure

We do not sell your personal data. We may share personal data with:

• Service providers that process data on our behalf (e.g., hosting, IT services) under confidentiality and appropriate security measures.
• Authorized third parties when required by law, court order, or government requests.

7) Storage and retention

We keep personal data only for as long as necessary for the purposes described in this Policy, including to respond to inquiries and comply with applicable legal obligations. Retention periods may vary depending on the nature of the request and applicable requirements.

8) Your rights

You may have rights regarding your personal data, including access, correction, deletion, and objection to processing, in accordance with "On the Protection of Personal Data" № 2297-VI. To exercise your rights, contact us using the details below.

9) How to make a privacy request

For privacy-related requests, write to: contact@micromatrixia.com or call +380 732 024 3557.

If you submit a lead/contact request, your information will be used to contact you and handle your inquiry. We also maintain required provider identification and contract-related information in line with Ukrainian consumer protection requirements, including Law of Ukraine "On Consumer Protection" № 1023-XII, before you are bound.

10) Accuracy of information

If we provide marketing information on our website, it is intended to comply with Ukrainian advertising rules, including Law of Ukraine "On Advertising" № 270/96-ВР.